Privacy policy
1. Information We Collect We may collect personal details such as your name, contact number, email address, identification documents, and payment information when you make a booking, check in, or communicate with us.
2. How We Use Your Information Your information is used for the purpose of managing your booking, processing payments, providing customer service, and complying with legal requirements. We may also use your contact details to send booking confirmations, important updates, or promotional offers (with your consent).
3. Information Sharing We do not sell or rent your personal information to third parties. However, we may share your data with service providers or authorities if required by law, or when necessary to protect our property, guests, and staff.
4. Data Protection We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Cookies & Website Tracking If you use our website, cookies or similar technologies may be used to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but some features of our site may not work properly.
6. Your Rights You may request access to, correction of, or deletion of your personal information in our records, subject to applicable laws.